The NHS in Liverpool is making a change to how repeat prescriptions can be ordered.   A repeat prescription means one that you get regularly without having an appointment with your doctor each time you need to re-order it.

From summer 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf.  Instead patients  will need to order repeat prescriptions direct from their GP themselves – either in person at their practice, via GP online services, or by post.  

A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change. This information is also available in a range of other languages and formats here

If you already order repeat prescriptions directly from your GP, you will not be affected by this change and do not need to take any further action.


The enclosed leaflet provides more information about the change, and details of who to contact if you need any further advice or support.