Do you need that Ambulance? Or to go to A&E? Do you even need that GP Appointment?
There are several types of appointments you can make at this practice. Receptionists are happy to help you decide which is the most appropriate appointment for you.
Lots of common ailments can be managed without any need to see a health professional. See the self-treatment advice on page 8. Some chemists operate the ‘care at the chemist’ scheme where you can obtain advice and prescriptions regarding common ailments including:
If you normally get free prescriptions these prescriptions will also be free.
Please ask reception to pass your query to the practice pharmacist, who will review it and make sure you get an answer.
If you have any medication ‘on repeat’ the practice will set a ‘medication review date’ which can be seen on the right hand side of your prescription. This is to ensure that the medicines are working and to detect any potential problems.
When your review is due the practice pharmacist will work out what needs to happen—you may need to see the practice nurse, or have a blood test or a telephone consultation. If you have been seen recently the pharmacist may be able to do the medication review by looking at your medical records.
Advanced practitioners are experienced health care professionals (nurse practitioners or pharmacists) who have had rigorous training at university to at least a masters level and are able to deal with the vast majority of problems GPs see.
They can diagnose, request investigations, prescribe and refer to specialists if necessary. If they need advice, they will speak to a GP in the practice or arrange a GP appointment for you.
The Self Care Forum also has a range of leaflets covering common conditions:
Low Back Pain
Heartburn and indigestion
Fever in children
Headache and migraine
Sprains and strains
Otitis media (ear infections)
Urine symptoms in men
Call 111 when it's less urgent than 999
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