Online Services at Jubilee Medical Centre
Jubilee Medical Centre currently enables registered patients to be able to request repeat prescriptions and book certain appointments online. In addition, patients can already see online some of the information held in their GP record, including medication and allergies. It's quick, easy and secure.
When you sign up to GP online services you'll be able to use a website or mobile app to:
- Book seasonal appointments such as a flu jab
- Cancel upcoming appointments online with a GP or nurse
- Order repeat prescriptions online
- View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
- View clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters
The service is free and available to everyone who is registered with Jubilee Medical Centre.
Registering for Online Services
In order to register, you need to register online or download an app. There are a number of apps available, the apps below are used most frequently by our patients:
Registering with one of these websites will set you up with a provisional account. You then should attend surgery with evidence of:
- your identity (e.g. a passport)
- your address (e.g. a utility bill)
Follow this link for a list of the documents we can accept.
The reception team can then confirm your online access, reception will give you a copy of a linkage key and ODS code which you can enter on your chosen service which will then link your app with our practice.
Please note that any of the online services are not operated by Jubilee Medical Centre. The practice can reset your account and issue a new linkage key and ODS code to link to our practice to your account but, unfortunately, we cannot provide any other support if you encounter difficulties such as forgotten passwords etc. You will have to contact the online service provider you are using.
Once registered, to use any of the following services below.
Online Appointment Booking
We currently run a triage appointment system so booking online appointments are currently not available. You can however use our online consultation service, eConsult. Which is available on this website, you fill out a simple online form to get advice or treatment from a clinician without waiting for an appointment or waiting in a telephone queue. You can use the system to ask about symptoms or for Fit Notes or other administration requests. Please only put one problem per eConsult request and only one request per day.
You can cancel any appointments you no longer need or simply check the times of appointments you have already made using the online apps.
During seasonal times, such as winter, we will allow patients to book their flu jabs online. We will contact you and know when this service is available.
We are also currently trialling a new system, which will allow invited patients to book into specific appointment slots online, such as cervical smears, asthma reviews and other reviews. Hoping to improve patient experience at the practice.
Patients who receive regular repeat prescriptions from the practice can request a repeat prescription from the practice by logging their account and selecting the drugs that are required. The Practice Pharmacist then either accepts or declines the request and the patient is notified.
Please note you are only able to view and request repeat medication online, not acute items. Requests received before 11:00 am will be available 2 working days after request.
Access Your Records
You can access and view your records online using any of the online services. Please contact the surgery for more information.
Under the Data Protection Act 1998 and the subsequent legislation under General Data Protection Regulations you are able to view all your records. The purpose for which data is processed by us is for the delivery of healthcare to individual patients. In addition, the data is also processed for other non-direct healthcare purposes such as medical research, public health or health planning purposes when the law allows.